Filename | Size | Filetype |
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Pluralsight - ITIL Foundation Lifecycle Phases and Processes | 434 MB | Folder |
| 1.Course Overview/01.Course Overview.en.srt | 3.5 KB | Subtitle File |
| 1.Course Overview/01.Course Overview.mp4 | 4 MB | Multimedia File |
| 10.Service Operation Functions - Units of Organization to Accomplish Work/49.Introduction.en.srt | 1.6 KB | Subtitle File |
| 10.Service Operation Functions - Units of Organization to Accomplish Work/49.Introduction.mp4 | 2.2 MB | Multimedia File |
| 10.Service Operation Functions - Units of Organization to Accomplish Work/50.What Is a Function.en.srt | 2.8 KB | Subtitle File |
| 10.Service Operation Functions - Units of Organization to Accomplish Work/50.What Is a Function.mp4 | 4.7 MB | Multimedia File |
| 10.Service Operation Functions - Units of Organization to Accomplish Work/51.The Service Desk.en.srt | 9.6 KB | Subtitle File |
| 10.Service Operation Functions - Units of Organization to Accomplish Work/51.The Service Desk.mp4 | 16.7 MB | Multimedia File |
| 10.Service Operation Functions - Units of Organization to Accomplish Work/52.Technical Management.en.srt | 2.1 KB | Subtitle File |
| 10.Service Operation Functions - Units of Organization to Accomplish Work/52.Technical Management.mp4 | 2.8 MB | Multimedia File |
| 10.Service Operation Functions - Units of Organization to Accomplish Work/53.IT Operations Management.en.srt | 3.6 KB | Subtitle File |
| 10.Service Operation Functions - Units of Organization to Accomplish Work/53.IT Operations Management.mp4 | 5.1 MB | Multimedia File |
| 10.Service Operation Functions - Units of Organization to Accomplish Work/54.Application Management.en.srt | 6.7 KB | Subtitle File |
| 10.Service Operation Functions - Units of Organization to Accomplish Work/54.Application Management.mp4 | 9.5 MB | Multimedia File |
| 11.Continual Service Improvement – Introduction - Getting Better All the Time/55.Introduction.en.srt | 2.2 KB | Subtitle File |
| 11.Continual Service Improvement – Introduction - Getting Better All the Time/55.Introduction.mp4 | 2.7 MB | Multimedia File |
| 11.Continual Service Improvement – Introduction - Getting Better All the Time/56.What Is CSI.en.srt | 7.3 KB | Subtitle File |
| 11.Continual Service Improvement – Introduction - Getting Better All the Time/56.What Is CSI.mp4 | 8.7 MB | Multimedia File |
| 11.Continual Service Improvement – Introduction - Getting Better All the Time/57.CSFs, KPIs, and Measurements.en.srt | 4.8 KB | Subtitle File |
| 11.Continual Service Improvement – Introduction - Getting Better All the Time/57.CSFs, KPIs, and Measurements.mp4 | 3.4 MB | Multimedia File |
| 11.Continual Service Improvement – Introduction - Getting Better All the Time/58.The Deming Cycle and CSI.en.srt | 3.3 KB | Subtitle File |
| 11.Continual Service Improvement – Introduction - Getting Better All the Time/58.The Deming Cycle and CSI.mp4 | 4.2 MB | Multimedia File |
| 11.Continual Service Improvement – Introduction - Getting Better All the Time/59.The CSI Approach.en.srt | 4.1 KB | Subtitle File |
| 11.Continual Service Improvement – Introduction - Getting Better All the Time/59.The CSI Approach.mp4 | 5.3 MB | Multimedia File |
| 11.Continual Service Improvement – Introduction - Getting Better All the Time/60.The CSI Register.en.srt | 3.3 KB | Subtitle File |
| 11.Continual Service Improvement – Introduction - Getting Better All the Time/60.The CSI Register.mp4 | 3.8 MB | Multimedia File |
| 12.Continual Service Improvement Process - The Seven-step Process/61.Introduction.en.srt | 1.1 KB | Subtitle File |
| 12.Continual Service Improvement Process - The Seven-step Process/61.Introduction.mp4 | 1.6 MB | Multimedia File |
| 12.Continual Service Improvement Process - The Seven-step Process/62.The Seven-step Improvement Process of CSI.en.srt | 8 KB | Subtitle File |
| 12.Continual Service Improvement Process - The Seven-step Process/62.The Seven-step Improvement Process of CSI.mp4 | 18 MB | Multimedia File |
| 12.Continual Service Improvement Process - The Seven-step Process/63.CSI Metrics.en.srt | 2.9 KB | Subtitle File |
| 12.Continual Service Improvement Process - The Seven-step Process/63.CSI Metrics.mp4 | 2.7 MB | Multimedia File |
| 13.Preparing for the ITIL® Foundation Exam/64.Introduction.en.srt | 1.1 KB | Subtitle File |
| 13.Preparing for the ITIL® Foundation Exam/64.Introduction.mp4 | 1.3 MB | Multimedia File |
| 13.Preparing for the ITIL® Foundation Exam/65.Preparing for the Exam.en.srt | 5.6 KB | Subtitle File |
| 13.Preparing for the ITIL® Foundation Exam/65.Preparing for the Exam.mp4 | 8.2 MB | Multimedia File |
| 13.Preparing for the ITIL® Foundation Exam/66.How to Sign up for the Exam.en.srt | 3.9 KB | Subtitle File |
| 13.Preparing for the ITIL® Foundation Exam/66.How to Sign up for the Exam.mp4 | 8.5 MB | Multimedia File |
| 2.Service Strategy Introduction - It's All About Adding Value/02.Introduction.en.srt | 2.1 KB | Subtitle File |
| 2.Service Strategy Introduction - It's All About Adding Value/02.Introduction.mp4 | 3.1 MB | Multimedia File |
| 2.Service Strategy Introduction - It's All About Adding Value/03.ITIL® Concepts Review.en.srt | 5.3 KB | Subtitle File |
| 2.Service Strategy Introduction - It's All About Adding Value/03.ITIL® Concepts Review.mp4 | 8.6 MB | Multimedia File |
| 2.Service Strategy Introduction - It's All About Adding Value/04.Definitions Review.en.srt | 4 KB | Subtitle File |
| 2.Service Strategy Introduction - It's All About Adding Value/04.Definitions Review.mp4 | 5.5 MB | Multimedia File |
| 2.Service Strategy Introduction - It's All About Adding Value/05.Purpose, Objectives, and Scope of the Service Strategy Lifecycle Stage.en.srt | 7.6 KB | Subtitle File |
| 2.Service Strategy Introduction - It's All About Adding Value/05.Purpose, Objectives, and Scope of the Service Strategy Lifecycle Stage.mp4 | 8.3 MB | Multimedia File |
| 2.Service Strategy Introduction - It's All About Adding Value/06.Business Value of Service Strategy.en.srt | 4.5 KB | Subtitle File |
| 2.Service Strategy Introduction - It's All About Adding Value/06.Business Value of Service Strategy.mp4 | 6.8 MB | Multimedia File |
| 2.Service Strategy Introduction - It's All About Adding Value/07.Service Strategy Processes Overview.en.srt | 2.7 KB | Subtitle File |
| 2.Service Strategy Introduction - It's All About Adding Value/07.Service Strategy Processes Overview.mp4 | 2.8 MB | Multimedia File |
| 3.Service Strategy Processes - Portfolio, Finances, and Relationships/08.Introduction.en.srt | 984 B | Subtitle File |
| 3.Service Strategy Processes - Portfolio, Finances, and Relationships/08.Introduction.mp4 | 1.5 MB | Multimedia File |
| 3.Service Strategy Processes - Portfolio, Finances, and Relationships/09.Service Portfolio Management.en.srt | 6.3 KB | Subtitle File |
| 3.Service Strategy Processes - Portfolio, Finances, and Relationships/09.Service Portfolio Management.mp4 | 7.5 MB | Multimedia File |
| 3.Service Strategy Processes - Portfolio, Finances, and Relationships/10.Financial Management for IT.en.srt | 6.7 KB | Subtitle File |
| 3.Service Strategy Processes - Portfolio, Finances, and Relationships/10.Financial Management for IT.mp4 | 9.5 MB | Multimedia File |
| 3.Service Strategy Processes - Portfolio, Finances, and Relationships/11.Business Relationship Management.en.srt | 6.4 KB | Subtitle File |
| 3.Service Strategy Processes - Portfolio, Finances, and Relationships/11.Business Relationship Management.mp4 | 9.9 MB | Multimedia File |
| 4.Service Design Introduction - The Blueprinting Phase/12.Introduction.en.srt | 2.1 KB | Subtitle File |
| 4.Service Design Introduction - The Blueprinting Phase/12.Introduction.mp4 | 3.1 MB | Multimedia File |
| 4.Service Design Introduction - The Blueprinting Phase/13.Purpose, Objectives, and Scope.en.srt | 3.8 KB | Subtitle File |
| 4.Service Design Introduction - The Blueprinting Phase/13.Purpose, Objectives, and Scope.mp4 | 6.6 MB | Multimedia File |
| 4.Service Design Introduction - The Blueprinting Phase/14.Business Value of Service Design.en.srt | 2.8 KB | Subtitle File |
| 4.Service Design Introduction - The Blueprinting Phase/14.Business Value of Service Design.mp4 | 3.1 MB | Multimedia File |
| 4.Service Design Introduction - The Blueprinting Phase/15.Five Major Aspects of Service Design.en.srt | 5.3 KB | Subtitle File |
| 4.Service Design Introduction - The Blueprinting Phase/15.Five Major Aspects of Service Design.mp4 | 5.1 MB | Multimedia File |
| 4.Service Design Introduction - The Blueprinting Phase/16.The Service Design Package.en.srt | 1.9 KB | Subtitle File |
| 4.Service Design Introduction - The Blueprinting Phase/16.The Service Design Package.mp4 | 3 MB | Multimedia File |
| 4.Service Design Introduction - The Blueprinting Phase/17.The Service Design Processes.en.srt | 3.9 KB | Subtitle File |
| 4.Service Design Introduction - The Blueprinting Phase/17.The Service Design Processes.mp4 | 5.3 MB | Multimedia File |
| 5.Service Design Processes - Setting the Stage for Successful Delivery/18.Introduction.en.srt | 1.5 KB | Subtitle File |
| 5.Service Design Processes - Setting the Stage for Successful Delivery/18.Introduction.mp4 | 2.7 MB | Multimedia File |
| 5.Service Design Processes - Setting the Stage for Successful Delivery/19.Design Coordination.en.srt | 6.2 KB | Subtitle File |
| 5.Service Design Processes - Setting the Stage for Successful Delivery/19.Design Coordination.mp4 | 7.9 MB | Multimedia File |
| 5.Service Design Processes - Setting the Stage for Successful Delivery/20.Service Level Management.en.srt | 11.4 KB | Subtitle File |
| 5.Service Design Processes - Setting the Stage for Successful Delivery/20.Service Level Management.mp4 | 13.2 MB | Multimedia File |
| 5.Service Design Processes - Setting the Stage for Successful Delivery/21.Service Catalog Management.en.srt | 7.8 KB | Subtitle File |
| 5.Service Design Processes - Setting the Stage for Successful Delivery/21.Service Catalog Management.mp4 | 11.6 MB | Multimedia File |
| 5.Service Design Processes - Setting the Stage for Successful Delivery/22.Supplier Management.en.srt | 6.2 KB | Subtitle File |
| 5.Service Design Processes - Setting the Stage for Successful Delivery/22.Supplier Management.mp4 | 7.9 MB | Multimedia File |
| 5.Service Design Processes - Setting the Stage for Successful Delivery/23.Availability Management.en.srt | 7.8 KB | Subtitle File |
| 5.Service Design Processes - Setting the Stage for Successful Delivery/23.Availability Management.mp4 | 10.4 MB | Multimedia File |
| 5.Service Design Processes - Setting the Stage for Successful Delivery/24.Capacity Management.en.srt | 5.6 KB | Subtitle File |
| 5.Service Design Processes - Setting the Stage for Successful Delivery/24.Capacity Management.mp4 | 6.5 MB | Multimedia File |
| 5.Service Design Processes - Setting the Stage for Successful Delivery/25.IT Service Continuity Management.en.srt | 5.1 KB | Subtitle File |
| 5.Service Design Processes - Setting the Stage for Successful Delivery/25.IT Service Continuity Management.mp4 | 8.5 MB | Multimedia File |
| 5.Service Design Processes - Setting the Stage for Successful Delivery/26.Information Security Management.en.srt | 7.6 KB | Subtitle File |
| 5.Service Design Processes - Setting the Stage for Successful Delivery/26.Information Security Management.mp4 | 8.5 MB | Multimedia File |
| 6.Service Transition Intro - Adding, Changing, and Retiring Services/27.Introduction.en.srt | 1.7 KB | Subtitle File |
| 6.Service Transition Intro - Adding, Changing, and Retiring Services/27.Introduction.mp4 | 2.5 MB | Multimedia File |
| 6.Service Transition Intro - Adding, Changing, and Retiring Services/28.Purpose, Objectives, and Scope of Service Transition.en.srt | 6.2 KB | Subtitle File |
| 6.Service Transition Intro - Adding, Changing, and Retiring Services/28.Purpose, Objectives, and Scope of Service Transition.mp4 | 7.7 MB | Multimedia File |
| 6.Service Transition Intro - Adding, Changing, and Retiring Services/29.Business Value of Service Transition.en.srt | 3.4 KB | Subtitle File |
| 6.Service Transition Intro - Adding, Changing, and Retiring Services/29.Business Value of Service Transition.mp4 | 4.4 MB | Multimedia File |
| 6.Service Transition Intro - Adding, Changing, and Retiring Services/30.Service Transition Processes Overview.en.srt | 4.1 KB | Subtitle File |
| 6.Service Transition Intro - Adding, Changing, and Retiring Services/30.Service Transition Processes Overview.mp4 | 5.5 MB | Multimedia File |
| 7.Service Transition Processes - Approve, Manage, Deploy, and Document Change/33.Service Asset and Configuration Management.mp4 | 12.9 MB | Multimedia File |
| 7.Service Transition Processes - Approve, Manage, Deploy, and Document Change/34.Change Management.mp4 | 18.1 MB | Multimedia File |
| 7.Service Transition Processes - Approve, Manage, Deploy, and Document Change/36.Knowledge Management.mp4 | 10.5 MB | Multimedia File |
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